What a good intruder alarm actually does
An intruder alarm has three jobs: detect entry attempts before someone is inside, alert someone fast enough to matter, and create a defensible record afterwards. Most off-the-shelf alarm packages get the first job partly right and the other two badly. A Comsys alarm install picks panel, sensors, comms path, and (where you want it) third-party monitoring as a single coherent design, not a box plus an installer.
Every alarm install starts with a free on-site assessment. We walk the property, identify the entry-vector zones, talk through how you actually live in or use the building, and recommend a specific panel and sensor set. The result is itemised in writing and the install ends with a written commissioning record — the document most NZ insurers want to see at renewal.
Wired vs wireless — what suits your property
The wired-vs-wireless choice matters more than most installers admit. Wired alarms (Paradox EVO, Inner Range Integriti, Bosch Solution) are the default for new builds, larger homes, and commercial sites. They’re cheaper per zone at scale, the sensors don’t need batteries, and the panels support 16–128+ zones for substantial properties. Wireless alarms (Ajax, Paradox MG, Risco Agility) are the default for retrofits, heritage buildings, and renovations where running new cable would damage finished surfaces.
Both can be remotely armed via app, both support partial or “stay” arming, and both can be programmed to report to a third-party monitoring station. The right answer depends on the property, not the salesperson’s preference.
Sensor types and where each one belongs
- PIR (passive infrared) motion sensor — the workhorse for living areas, hallways, and offices. Pet-immune variants ignore movement under ~25 kg.
- Dual-tech sensor (PIR + microwave) — the upgrade for warehouses, garages, and any space with thermal swings, air movement, or insects that trigger PIR alone.
- Door / window contact — magnetic reed sensors that detect a door or window opening. Recessed contacts on architraves keep the install discreet.
- Glassbreak detector — acoustic sensor tuned to the frequency of breaking glass. Default for retail shopfronts and commercial sliders.
- Vibration / shock sensor — for safes, server racks, and external doors that might be forced rather than opened.
- Panic / duress button — under-counter or wall-mounted for retail, hospitality, and medical sites. Duress codes look like a normal disarm but silently signal coercion.
Comms path: how the alarm reports
Where the alarm goes after it triggers matters as much as the trigger itself. We test signal at the panel location during the site visit and pick the most reliable comms path:
- IP (your home or office internet) as primary — fast, low-cost, supports cloud apps and remote management.
- 4G cellular as backup, or as primary on rural / lifestyle properties where IP isn’t reliable. We use NZ-supported carrier modules and external aerials where signal is patchy.
- Hardwired landline as a last-resort report path on sites where neither IP nor 4G is reliable.
- Local-only operation — even if all comms fail, the panel still operates: sirens, strobes, battery backup, on-site notification.
Monitoring — what Comsys does and doesn’t do
Comsys installs and maintains alarm hardware. The panel can be programmed to report to a third-party 24/7 NZ monitoring station of your choice (we’ll set up the comms path and the account hand-off) so an alarm activation triggers a phone call, dispatch, or guard response. We don’t run the monitoring centre ourselves; that’s a separate ongoing service from a specialist provider. We’re happy to recommend providers based on what your insurer expects and your site’s actual response needs.
AS/NZS 2201 and insurance compliance
AS/NZS 2201 is the alarm-installation standard most NZ insurers reference. Comsys installs to the standard’s technical requirements for sensor placement, panel configuration, sounder rating, and comms paths, and provides a written commissioning record on every install. Most commercial insurers ask three things at renewal: who installed the alarm, when it was last tested, and whether it reports to a monitoring station. A documented Comsys install gives you clean answers to all three.
What does an alarm system cost in Auckland?
- Residential wireless (Ajax / Paradox MG, 4–6 zones): $1,800–$2,800 supplied and installed.
- Residential wired (Paradox EVO or Bosch, 8–16 zones): $2,400–$4,200.
- Small commercial tenancy (8–12 zones, glassbreak, panic): $3,500–$6,000.
- Mid-size commercial (16–32 zones, dual-tech sensors, duress): $6,000–$12,000.
- Inner Range Integriti (integrated alarm + access, 50+ zones): from $20,000 supplied and installed; quoted by site visit.
Alarm FAQ
Can the alarm be partially armed at night?
Yes. Modern panels support partial or “stay” arming so external doors and living-area motion sensors arm at night while sleeping areas are bypassed. We zone the system during commissioning and set up one-button switching so you don’t have to think about which sensors are which.
Will the alarm work in a power cut?
Yes. Modern panels include battery backup sized for at least 4–8 hours of standalone operation. Sirens, sensors, and the panel itself stay live. The comms path also stays live in most cases (IP via UPS-backed router, 4G on its own battery). The panel can report a power-loss event to a third-party monitoring station as a priority alert if you want.
Are wireless alarms reliable?
Modern wireless alarms (Ajax, Paradox MG, Risco) are highly reliable — encrypted RF, supervised sensors that report low battery and tamper, and dual-path comms back to the panel. Cheap consumer wireless “alarms” from a hardware store aren’t in the same category. We install professional-grade wireless on retrofit jobs as a deliberate choice, not as a budget option.
Can the alarm integrate with my CCTV?
Yes. We integrate alarm and CCTV so an alarm event creates a bookmarked clip on the NVR, and CCTV can also trigger alarm zones (e.g. a perimeter camera detecting a person at 2am triggers the alarm directly without waiting for a sensor). Inner Range Integriti is the platform of choice for sites that need deep integration; Hikvision / Dahua / Paxton + a standard alarm panel work well for simpler integration needs.
Do I need monitoring, or is the alarm enough on its own?
Depends on your site, your insurer, and your response expectations. A loud audible alarm is often enough deterrent for residential and small-retail sites where neighbours are likely to notice and call. For commercial sites, after-hours hospitality, or anywhere your insurer mandates it, monitored response (via a third-party NZ monitoring station — not a service Comsys runs) is worth the ongoing cost. We’ll recommend whichever fits the actual risk; we don’t earn a margin on monitoring services.