IP video intercoms for homes, gated driveways, and multi-tenanted apartment buildings. 2N, Aiphone, Comelit, Akuvox, and Fermax — with mobile-app answering and access-control integration.
An intercom is the layer between “someone’s at the door” and “the door is open.” A good intercom shows you who’s there, lets you talk to them, lets you open the door for them remotely if you choose, and (in apartment buildings) handles all of that for dozens of residents at once. A poorly chosen intercom either gets bypassed (residents prop the lobby door open because the system is annoying) or gets misused (visitors buzz random units until someone answers).
Every Comsys intercom install starts with a free site visit. We look at the door or gate, talk through how you actually want to receive visitors (handset, app, both), check existing cabling, and recommend a specific platform. Most modern installs are IP intercoms because the cabling, mobile-app answering, and integration story is much better than older 2-wire systems.
Yes, modern IP intercoms route calls to a mobile app on your phone (Aiphone IXG, 2N Mobile Video, Akuvox SmartPlus, Comelit Comelit Open). When the visitor presses the call button, your phone rings; you see live video of the visitor, you can talk to them, and you can unlock the door or gate from anywhere. For body-corporate apartments, residents can choose handset-only, app-only, or both. App-only is popular with younger residents but the body corporate usually requires a base-build handset as a fallback.
Older Auckland buildings usually have 2-wire intercom cabling that supports legacy audio-only systems but not modern IP video. We can either re-pull Cat5e/Cat6 cable through existing pathways or use a 2-wire-to-IP bridge (2N has a good one) that runs IP video over the existing 2-wire infrastructure — useful for body-corporate retrofits where re-cabling every apartment isn’t practical. We’ll confirm what your building has during the site visit and recommend the right approach.
In some cases yes — if your existing handsets are from a current generation 2N, Aiphone, or Comelit system. For older 2-wire-only handsets, the answer is usually no: the call panel uses an IP signal that the handset can’t decode. A 2-wire-to-IP bridge or new handsets is the choice. We’ll confirm during the site visit.
Yes — the call routes via the manufacturer’s cloud service so it works anywhere your phone has data. You can answer the door from a hotel in Sydney or a meeting in Wellington. Some apartment building rules require a local handset as a fallback so visitors can still reach a resident if cloud or mobile is unavailable.
Modern IP intercoms (2N IP Verso, Akuvox R20) include an integrated card / mobile-credential reader on the call panel. Residents and staff can use the same credential at the intercom panel and at any other access-controlled door. Alternatively, the intercom and access-control system run separately but share a credential database. Either approach works; we’ll recommend based on the building’s scale.
Less than people expect. We typically replace the lobby call panel and central controller during a single morning, then move through apartments two or three at a time over a few days for handset / app set-up. With a 2-wire-to-IP bridge we can keep the existing in-apartment cabling. We coordinate with the body corporate manager on resident communication and access slots.
For local handset-to-call-panel calls, yes — modern IP intercoms run on the building’s LAN and don’t need external internet for calls between the lobby and apartments. Mobile-app answering does require internet (it routes via the manufacturer’s cloud). For sites where internet is unreliable, we recommend keeping an in-apartment handset as the primary answering method.
Indicative supplied-and-installed price for a Comsys CCTV system. Move the inputs to match your site — the calculator updates live.
This calculator is a guide only. Final pricing depends on the site visit — specific camera models, mounting access, cable routing, and any access control or alarm integration can move the number up or down. We always quote in writing after a free on-site assessment, with brand and model itemised so you can see exactly what you’re paying for.
